Tobias Holm Jensen

Tobias Holm Jensen

Resume/CV

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Education

I hold a Bachelor's and Master's degree in Digital Design and Communication from the IT University of Copenhagen. I specialized in User Experience Design, Human-Computer Interaction, and Service Design. 


Work

I have worked with design for the Danish government, a leading web and app agency in Copenhagen, multiple business-to-business SaaS companies in New York City, and lately Meta and Visma. I have also run my own web design company.

Mentoring & Teaching

I have mentored design students for many years - both as a teaching assistant at the IT University of Copenhagen and as a Design Mentor with the online design and coding bootcamp Thinkful. Most recently, I started teaching at the IT-University of Copenhagen.

Resume Highlights

Over the last five years, I've gone from working as a Senior Product Designer to making the shift to Design Management. These are some highlights from my resume:

Team Lead, UX Design

Visma e-conomic

Copenhagen


September 2023 – Present

  • Currently overseeing the design work for the e-conomic SaaS product including our core accounting functionality as well as our Mobile, Integrations, and Purchase-flow features.

  • Managing a team of 10 UX designers that are delivering on-time, high-quality work.

  • Overseeing recruiting and have grown the design team with three UX Designers.

  • Championing and advocating for strong UX presence in a Product Trio setup.

  • Defining and driving a strategy for maturing the UX Design practice.

Manager, Product Design

Meta Platforms (Kustomer)

New York City


October 2021 – June 2023

  • Managed and mentored 7 amazing product designers that delivered on-time, high-quality work.
  • Helped grow the overall design team from 4 to 12 product designers.
  • Defined the long-term design vision and roadmap for two product teams. 
  • Created a Design Sizing and Capacity Planning framework for improved workload estimation.
  • Organized and facilitated weekly design critiques as well as monthly design share-outs.
  • Hosted monthly Design Office Hours where designers presented on design-related topics. 
  • Defined and shared our official design process at Kustomer to the wider organization.
  • Improved designer onboarding plans and helped with engineering onboarding,

Senior Product Designer

Kustomer

New York City


September 2020 – October 2021

  • Owned Kustomer’s Platform experience, enabling customers to set up simple automations, advanced workflows, database management. 

  • Designed a reusable template gallery that increased feature adoption by 20%.
  • Led a team of designers and front-end engineers to build out and evangelize our design system.
  • Established the foundational design principles and values for the team.  

Senior Product Designer

Blackboard Insurance (AIG)

New York City


September 2018 –

September 2020

  • Owned to the design and implementation of three web-based Insurtech software applications.

  • Built out our design system from 0 to over 200 components.

  • Designed a workflow tool that increased underwriter productivity by 2x.

  • Designed an underwriting tool that drove a 10x policy creation.

Let's get in touch!

I would love to talk to you about design, collaboration and other opportunities.

So please always feel free to email me. You can also find me on LinkedIn and Medium.